Multichoice is one of the leading tech startups in Africa. The company is the owner of the two top satellite TV service providers in Africa, viz; DSTv and GOTv.
In today’s post, we have listed all the customer care numbers and social media handles of these satellite service providers.
DSTV Customer Care Numbers and Social Media Handles
- Facebook Official Page – https://web.facebook.com/dstvng
- Twitter Official handle: https://twitter.com/DStvNg
- Official DSTV website: https://www.dstv.com
- Short USSD Code: *288#
- SMS Short Code: 30333
- Telephone Numbers: +234 8039003788, +234 12703232
- Office Address: MultiChoice Nigeria Limited, Plot 1381, Tiamiyu Savage Street, Victoria Island, Lagos, Nigeria.
- Email Address: dstv@nigeria.multichoice.com
- Self Service: http://eazy.dstv.com
Above are the customer care details of DSTV. Well, depending on your country, you can visit www.dstv.com and then click on contact us to see the available customer support options for your country. Most countries apart from Nigeria have limited customer support/care options.
GOTv Customer Care Numbers and Social Media Handles
- Self Service Page: http://eazy.gotvafrica.com
- Official Facebook Page: https://www.facebook.com/GOtvNg
- Twitter Handle: https://twitter.com/GOtvNg
- Official GoTv website: https://gotvafrica.com
- Telephone Number: +234 803 904 4688
- USSD Short Code: *288*1#
- SMS Short Code: 4688
- Email Address: GOtv.Nigeria@ng.multichoice.com
- Office Address: Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State, Nigeria.
Also, based on your country, it is possible to have a different customer care support line/links. So, visit the GOTV official website at https://gotvafrica.com and click on “Contact” to see all details.
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Salisu Muhammad says
I’m no more ur customer because of the current changes of ur channels. With out my awareness. Just after my recharge I saw changes in ur so called bouquets. This is not a justice. I will go on with my star times.
Shamsuddeen Musa says
I am actually lodging a complaint!i made a GOTV subsription an hour ago, i came back home and found out that there are no Super sport select channels 4 and 5 and i want to watch UEFA Champions League finals tomorrow.try and bring back those channels for me please other wise i will stop using GOTV.
Blessing says
Hope am not going to have problems with my gotv cause am seeing searching for channel all the time
Mojeed says
Why is it that if I pay for my subscription before it expires it won’t show. Why? This is making me sick honestly. And your customer service number is not even connecting. This is absurd
Lovelyn says
I subscribed to DSTV YANGA instead of GOTV, pls what do I do ?
Obasi Miracle says
Hi Lovelyn,
You’d need to get in touch with GOtv support via any of these methods to resolve it ASAP.
Famubode kehinde f says
Plus I mistakely subscribe on 4622286986 instead of 4622286896.pls help me to subscribe on the correct iuc number,4622286896,I made payments through my first bank account this morning I pay for jolli plan
Oluwafemi says
Hello, we just decided to make subscription for a smaller plan tonight, ie smallie gotv only to see just 8 channels showing instead of 39 channels as specified on Dstv/gotv package list of channels.
All the important channels are the ones not showing, like PBS kids, Dove, Channels, TVC, Silverbird, and other news channels, Trybe, and so on.
All contacts available on the website have been contacted, sadly to no avail.
This is no what we bargain for.
Ogochukwu says
Please i subscribed my gotv last night. I used first mobile app. I was debited and the transaction was successful. Up till now my gotv is not showing. The amount is 3600 and iuc number is 2020606030.please kindly look into this i have also reported to my bank and they said the transaction was successful. That i should contact gotv
Peace Goodluck says
Gud evening every one please I need help most of my channels are not showing like 10,18,112,113. I have scanned but still did not work what should I do
Kingsley says
Gotv in short you people are not serious, all the channels just disappeared like that after my subscription.
Mike says
DSTV Customer support is = 0%
Chineduolie says
I recharge my go tv today he did not work what is the issue